Warranty Information

Warranty Period:

The warranty period of 2 years applies to the Ice baths and chill tubs supplied by THE THREE DEGREE CLUB LTD. The 2-year warranty begins on the date of delivery.

Warranty Coverage:

During the warranty period, THE THREE DEGREE CLUB LTD. warrants that our ice baths and chill tubs will be free from defects in material and workmanship under normal use. This warranty is applicable only to the original purchaser and is non-transferable.

Conditions for Warranty Validity:

For the warranty to be valid, it is essential to adhere to the following conditions:

Proper Use:

The ice baths and chill tubs must be used for their intended purpose as outlined in the user guide provided with the product. Any misuse, abuse, or use outside of the recommended guidelines may void the warranty.

Maintenance:

Regular maintenance, as specified in the user guide, must be performed to ensure the longevity and performance of the product.

Original Purchase:

The warranty is valid only for the original purchaser and requires proof of
purchase, such as a sales receipt or invoice.

Warranty Exclusions:

The warranty does not cover damages resulting from:

- Accidents, abuse, misuse, or neglect.
- Unauthorized modifications or repairs.
- Normal wear and tear.
- Use of the product in a manner contrary to the user guide.
- Adding chemicals to the water
- Not maintaining/replacing the filter when required.
- Restricted airflow to the ice bath/chill tub.
- Poor maintenance of the vents. (Vents must be cleaned to ensure proper heat exchange).
- Regular checks of the chiller system pressure.

Making a Warranty Claim:

If you believe your ice bath or chill tub is experiencing an issue covered by the warranty, please contact our customer service team at info@threedegreeclub.co.uk. Be prepared to provide proof of purchase and a detailed description of the issue.

Resolution of Warranty Claims:

Upon receiving your warranty claim, we will work diligently to assess the issue and determine the appropriate course of action. This may include repair, replacement, or, if necessary, a refund.

Limitation of Liability:

THE THREE DEGREE CLUB LTD. shall not be liable for any incidental or consequential damages, including but not limited to loss of profits, loss of data, or any other indirect damages arising from the use or inability to use our products.

Contact Information:

For further assistance or inquiries regarding the warranty, please contact us at:
THE THREE DEGREE CLUB LTD.
08000614376
info@thethreedegreeclub.com

Note: This warranty information is subject to change, and the terms outlined here represent the most recent policy as of the current date. Please refer to the user guide and our website for the latest warranty information.